Career Detail

Location: Greeneville, TN
Type of Employment: FULL TIME

TECHNICIAN   

Position Specifics:

Department:       Service

Reports to:         Service Manager or Service Writer

Supervises:          None

Purpose:

Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.  May require some direction or guidance from the Service Manager, Service Writer, Shop Foreman or senior technicians.

Responsibilities:

  • Performs basic diagnostics and repairs on agricultural and turf
  • Participates in Service EDUCATE Training programs required for the development of skills and knowledge 
  • Maintains current knowledge of John Deere and competitive products      
  • Maintains condition of vehicles, inventory, tools and equipment
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Completes all reports and forms required in conjunction with work assignments
  • Accounts for all time on a time card and for all material used in performing assigned duties 

Experience, Education, Skills and Knowledge:

  • 1+ years of experience performing service repairs

  • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures

  • Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment

  • Ability to use Service Advisor and basic computer functions

  • Ability to operate vehicles and equipment used for diagnostic purposes

  • Proficient oral and written communication skills

  • Ability to lift at least 75 lbs. repeatedly

  • Basic Service Technician certification preferred

  • High School Diploma or equivalent experience required; Associates degree preferred

  • Valid drivers license is required

  • Fork lift license preferred


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