Career Detail



 

Location: Nashville, TN
Type of Employment: FULL TIME

Shop Foreman


Position Specifics:

Department: Service

Reports to: Service Manager

Purpose:

Assists in coordinating and directing the workload of the Service Department for maximum efficiency and productivity while providing quality repair work. Advises and recommends to the Service Manager regarding technician skills and training needs.

Responsibilities:

Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge

Assists in the appraisal of repair orders coming into the Service Department and will participate in repairs. May review repair orders for accuracy and completeness

Directs and assists in the diagnosis of machine problems of technicians and apprentices

Inspects and repairs all special tools. Recommends new tooling as required

Advises Service Manager or Service Location Manager of all customer complaints

Coordinates and schedules all in-house technician training

Assists the Service Manager or Service Location Manager with coordinating and conducting quarterly safety meetings

May fill the Service Manager or Service Location Manager role in their absence

May arrange for and participate in re-conditioning of used equipment and set-up of new equipment

Will evaluate and approve the release of equipment for delivery to the customer

May assist in providing performance feedback for service technicians and staff to the Service Manager or Service Location Manager

Good communication with customers, service personnel and management staff

Ensure shop cleanliness and safe work environment

Perform other duties as directed

Experience, Education, Skills and Knowledge:

3+ years experience as a Service Technician

Ability to lead others

Familiar with John Deere and competitive products

Ability to write and speak effectively to individuals and groups

Ability to use standard desktop load applications such as Microsoft Office and internet functions

High School Diploma or equivalent experience

Fork lift license preferred


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